At Mirilis DDS, our goal is to ensure that every patient receives high-quality dental care and is fully satisfied with our services. However, we understand that certain situations may warrant a refund. Below is our refund policy:
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Eligibility for Refunds
- Refunds may be considered for pre-paid services that have not yet been performed.
- Refunds are not available for services already rendered, as dental procedures involve the use of materials and time that cannot be reclaimed.
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Process for Requesting a Refund
- To request a refund, please contact our office at 305-360-7002.
- Requests must be made within 30 days of the original payment date.
- All refund requests will be reviewed on a case-by-case basis to ensure they align with our policy.
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Non-Refundable Payments
- Deposits for missed or canceled appointments without proper notice are non-refundable.
- Payments for customized dental appliances (e.g., crowns, bridges, or dentures) are non-refundable once the appliance has been fabricated.
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Refund Timeline
- Approved refunds will be processed within 7–10 business days. Refunds will be issued via the original payment method unless otherwise agreed upon.
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Insurance and Third-Party Payments
- If your treatment was covered by insurance or a third-party provider, refunds will be issued to the respective entity based on their policies.
We encourage open communication and welcome the opportunity to address any concerns you may have regarding your treatment or financial transactions. For questions or to discuss our refund policy, please contact us directly.
Thank you for choosing Mirilis DDS. We value your trust and look forward to continuing to provide exceptional dental care.